0700 - 1200 Registration
0700 - 0800 Breakfast with Industry Partners & Exhibitors
0800 - 0830 Conference Items and Updates
0830 - 1000 Grit and Grace: Mental Resiliency for the 911 Dispatcher - Heather Courage
Heather is the mental health provider for the Pennington County Sheriff’s Office, Rapid City Police Department, and Rapid City Fire Department, and provides services for DCI and State Troopers. She is the clinician for three peer support teams. Heather has extensive medical and psychiatric experience working with first responders and emergency response personnel. She is passionate about working with people who dedicate much of their lives to helping others. Heather was raised in a military law enforcement family. While not working, Heather enjoys riding her horses, hunting, fishing, reading, time with her kids, and hiking with her dogs.
Heather Courage, MSN, PMHNP-BC, CNP, RN
Board-Certified Psychiatric-Mental Health Nurse Practitioner
National Emergency Responder and Public Safety Certified Clinician
1000 - 1030 Break with Industry Partners & Exhibitors
1030 - 1130 Master Your Health - Sean Hollearn
Sean Hollearn is the Wellness Coordinator for the Rapid City Police Department. He contributes to the type of freedom that only health can provide. He experienced negative health results while serving in the United States Air Force in his role as Military Police. After his discharge, he decided that he wanted to help others with their careers and now does that as a Health and Wellnes coach.
1130 - 1200 Closing Session: Door Prizes, Retire Colors, Farewell
1200 - 1300 APCO & NENA Lunch Meeting